Privacy Policy

PRIVACY POLICY

Last updated: 29 Dec 2025

This Privacy Policy explains how Fanzy Pantz collects, uses, and protects your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal information we collect

We may collect personal information including:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Website usage data, including cookies and analytics

How we collect personal information

We collect information when you:
• Place an order
• Create an account
• Contact customer support
• Subscribe to emails or SMS
• Browse our website

How we use personal information

We use your personal information to:
• Process and deliver orders
• Provide customer support
• Communicate about your purchases
• Send marketing communications where consent has been given
• Improve our website and services

We do not sell or rent your personal information.

Disclosure of personal information

We may share personal information with trusted third parties such as:
• Payment processors
• Shipping and logistics providers
• Website, analytics, and marketing service providers

These third parties are only permitted to use your information to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to improve website functionality, analyse traffic, and support marketing efforts. You can manage cookie settings through your browser.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.

Access and correction

You may request access to or correction of your personal information by contacting support@fanzypantz.com.au.

Overseas disclosure

Some service providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy standards.

Privacy complaints

If you have a privacy concern or complaint, contact us directly. If the issue is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect once published on this page.