Orders are dispatched within 1 business day.

Standard Australian delivery typically takes 2–4 business days after dispatch.

Delivery times are estimates and may vary due to carrier delays or external factors.

If your order has not yet been dispatched, contact us as soon as possible at support@fanzypantz.com.au and we’ll do our best to update it.

Once an order has been shipped, we may not be able to make changes.

Once your order has shipped, you’ll receive an email with tracking details so you can follow your delivery.

Yes, we ship internationally.

Shipping rates and estimated delivery times are shown at checkout.

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Yes. All payments are processed through secure, encrypted payment providers. We do not store your payment details.

Always make purchases directly through fanzypantz.com.au.

Be cautious of unsolicited messages or websites claiming to sell Fanzy Pantz products.

Yes. Your personal information is handled in accordance with our Privacy Policy and Australian privacy laws.

Our checkout uses industry-standard security measures to protect your information from unauthorised access.